Contact Us
At Siela, we are here to assist you with any questions regarding orders, shipping, returns, or our collections.
Get in touch
If you require assistance or would like more information, please do not hesitate to contact us.
For the most immediate assistance, we invite you to contact us via WhatsApp. Our customer care team is available to answer your questions and can often respond within minutes during business hours.
To help us assist you as efficiently as possible, we kindly ask that you include your full name, order number (if applicable), and a clear description of your inquiry.
If your inquiry relates to a product or order issue, please include clear photos where applicable so our team can carefully review the matter and provide an appropriate solution.
We aim to respond to WhatsApp messages as promptly as possible during business hours. Email inquiries are typically answered within 1–2 business days, excluding weekends and public holidays.
Thank you for choosing Siela.
We look forward to assisting you.